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BuyAns.com for User-Interactive Questioning & Answering Using Patterns

BuyAns.com is a platform for registered users to ask questions and get timely and quality answers. Users can ask and price their questions in various areas, which can be answered by other registered users. Answer providers who provide correct answers, which are determined by askers, will be paid with the offered money. BuyAns features considerable new business models to encourage both active participation of users and high quality of knowledge acquired. BuyAns also features many patented, novel functions and user interfaces, including those for pattern-based questioning and answering, and for answer clustering and quality assessment. These functions and user interfaces can further facilitate high quality knowledge acquisition.

Background

In the recent 1-2 years, we have seen the emergence of user-interactive QA systems, including Google Answers, Sina iAsk, Baidu Zhidao, Yahoo Answers, Microsoft QnA, due to that search engines and automatic QA systems cannot satisfy users� specific information demands. However, without true incentives, the quality and timeliness of the answers to those difficult/urgent questions cannot be guaranteed. In addition, the accumulated knowledge is still in an unstructured manner and makes its reuse difficult. BuyAns uses a rewarding scheme for answering questions among all users as a business model for exchanging and commercializing knowledge from ordinary people and an incentive and collaborative approach to knowledge acquisition with high efficiency and quality. The pattern-based UI and knowledge representation for questioning and answering used in BuyAns can structure the accumulated knowledge for accurate reuse (e.g., accurate automatic answering). BuyAns also has many other advanced facilitating features and technologies, including user modeling, reputation management, and answer clustering and fusion to provide users with better experience.

Applications

It is especially useful for knowledge acquisition for various domains. We anticipate such a platform�s hot applications in the Web 2.0 era, when more and more users (both individuals and enterprises) would like to pay for information they urgently need and earn from knowledge they possess. It encourages, trusts, and relies on all users� participation to enrich its content (answers/knowledge) on the Web. The rich content can then benefit all the users in return for good reuse. In addition, due to the expected effectiveness of the collaborative approach to knowledge acquisition, we expect this platform can be used in various domains, including internal employee training and technical support for end-users.

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